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Privacy statement

Specialized Medical Services-oncology BV (“SMS-oncology”) is committed to protect the privacy of personal data (as defined below). SMS-oncology respects individual privacy and values the trust of clients, employees, patients, healthcare providers, business partners, and others who provide personal data. SMS-oncology adheres to regulatory requirements, including the EU General Data Protection Regulation (GDPR), regarding the protection of personal data. For this purpose, SMS-oncology employs a Data Protection Officer and has a Data Protection Policy in place.

This privacy statement contains information about the processing of personal data at SMS-oncology, i.e. what personal data are collected, how it is used and about the way in which you can exercise your rights with respect to personal data.

Collection of personal data

SMS-oncology may collect personal data via this website that can identify persons, such as name, company, position, address, contact number, email address, but may include other information when needed (for example to provide a requested service, or where an employment opportunity is being processed). This information is collected through forms in the website that are voluntarily submitted, such as the ‘Contact’, ‘Request for proposal’, and/or ‘Request for expert protocol advice (free)’ forms.

You may voluntarily register or submit your personal data to SMS-oncology to receive additional information (e.g. newsletters, blog, press releases; together “News”). This subscription is done by providing consent via an opt-in tick box, executed through MailChimp. MailChimp is a marketing automation platform SMS-oncology uses for certain marketing emails.

You may voluntary submit personal data to SMS-oncology when responding to an employment opportunity, although information submitted in this way will be via phone and/or email, as described on the applicable Careers webpage. The information may be shared with the appropriate employees in order to process your request.

Use of personal data

SMS-oncology will process personal data for the purposes for which it has been collected or authorized, including:

  • Respond to inquiries
  • Provide requested information on SMS-oncology’s services
  • For legitimate interest purposes

SMS-oncology will not keep personal data for any longer than strictly necessary to realize the purposes for which personal data are collected or for the statutory period. A back-up of personal data that is submitted via the forms on the website are saved in the website’s Content Management System (CMS) and will be removed after 2 months by default.

Personal data may be saved in SMS-oncology’s cloud based Customer Relationship Management (CRM) system for legitimate interest purposes.

SMS-oncology has Data Processing Agreements in place meeting GDPR requirements, with vendors processing personal data on behalf of SMS-oncology.

Non-personal data collection

SMS-oncology collects non-personal data, data that by itself cannot be associated or linked to a specific individual. Examples of non-personal data include (but are not limited to) the computer operating system, internet protocol (IP) address, internet browser, and information regarding individual interactions and navigation within the website. The web server automatically collects this non-personal data with the help of cookies, which are placed on your hard disk. If you wish, you can disable the acceptance of cookies in your browser.

IP addresses are utilized in order for SMS-oncology to send information such as the webpages that are requested. SMS-oncology may use browser and platform type to ensure the website is properly formatted and displayed.

SMS-oncology uses Google Analytics for website analysis and may aggregate the non-personal data to track page navigation, site usage, and overall user behaviors associated with the website.

As such, non-personal data is used to ensure that content from the website is presented in the most effective manner, the quality of the website is maintained, and general statistics regarding use of the site is provided.


This website may contain hyperlinks allowing you to access other websites owned by third-party vendors, conferences, and/or our clients. This enables you to easily access websites that may be of interest to you. However, once you click on a hyperlink that transfers you from our site to a hyperlinked site, SMS-oncology is not responsible for the privacy practices or the content of such hyperlinked sites.

Disclosure of personal information

SMS-oncology will not resell or trade the information you provide. Access to personal data is restricted to appropriate staff and subject to appropriate organizational and technical security safeguards. Personal data will be shared within SMS-oncology and third parties (if applicable) on a “need to know” basis to meet stated legitimate interest purposes.

Under some circumstances, SMS-oncology may be required by law enforcement or judicial authorities to disclose certain personal data as part of investigations or for litigation purposes.


SMS-oncology has put in place reasonable technical and procedural measures to protect personal data that it processes.

SMS-oncology has a HTTP Secure (HTTPS) extension certificate to create a secure channel over a computer network, which is widely used on the internet (as can be seen by our URL starting with “https://”). In HTTPS, the communication protocol is encrypted. This supports authentication of the accessed website and protection of the privacy and integrity of the exchanged data traffic, and it protects against man-in-the-middle attacks.

However, SMS-oncology cannot guarantee no data breach will occur. Should that be the case, SMS-oncology will notify affected parties in due time.

Changes to this privacy statement

SMS-oncology reserves the right to change this privacy statement. Changes to this privacy statement will be reflected in this website.

Right to access, update, correct personal data or opting-out

SMS-oncology makes reasonable efforts to ensure that personal data is relevant, accurate, complete and current. If you have submitted personal data to SMS-oncology via the website and would like to access it, please contact us at You have the right to request SMS-oncology to provide, modify, prohibit for certain uses, or delete your personal data. SMS-oncology will use reasonable efforts to fulfill your request.

Marketing communications sent by SMS-oncology have an opt-out link at the footer of any email you may receive from us (executed via MailChimp). You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at

Contact information

If you have any questions, comments, or general feedback, please contact us at